Airport passengers can now call the MIAA hotline for concerns or complains regarding services at the airport.
Airline passengers can call 877-1111 “if they have immediate concerns when they are inside the building. Let’s say they have complaints about vehicle drivers. They can call, identify where they are and someone will come to respond,” said MIAA general manager Ed Monreal.
The Customers Relation Department at NAIA will manage the 24/7 hotline. They will receive the complains and assist the passengers at the airport regarding their concerns.
Aside from the hotline, they can also send text messages to MIAA in its SMS assistance service called Text NAIA with mobile phone number 09178396242. Passengers can also use NAIA’s trunkline, 877-1109, which is handled by 14 operators.
Airport passengers can call the following numbers for their complains or concerns.
NAIA 24/7 Customer Relation Department Hotline: 877-1111
NAIA Trunkline: 877-1109
or Send SMS (text message):0917-839-6242